Privacy Policy

Introduction

Maria Cooper Design ("Maria Cooper Design," "MCD," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mariacooperdesign.com and any related services.

Company Information

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name that you voluntarily provide when contacting us, submitting a project inquiry, scheduling a consultation, or subscribing to our communications.
• Project Information: Details you share about your project — type of work, location, budget range, timeline, and design preferences — used solely to evaluate and respond to your inquiry.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activity and improve site performance.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our design consulting services
• To respond to your inquiries, schedule consultations, and prepare proposals
• To communicate with you about active or proposed projects, including coordinating with engaged licensed professionals on your behalf
• To send you occasional updates about our practice, new work, or design insights — only where you have opted in
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Licensed Professionals We Engage: When a project requires signed and sealed construction documents or permitted work, MCD may share project information with the licensed architects, engineers, and specialists we engage on your behalf, strictly for the purpose of delivering your project.
• Design-Build Partner: Where a client elects to engage Grainger Cooper Construction as a design-build partner, we may share relevant project information with that entity to coordinate scope and delivery.
• Service Providers: Third-party vendors who perform services on our behalf (e.g., website hosting, email delivery, scheduling tools, form processing).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Third-Party Services

Our website integrates with or links to third-party services, including but not limited to Calendly (consultation scheduling), Formspree or a comparable form-processing provider (inquiry forms), Cloudflare (website hosting and content delivery), and Google (fonts). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Project records may be retained for the duration required by professional standards and applicable building-code record-keeping requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at the address or email below.

SMS / Text Messaging Terms

Maria Cooper Design may offer SMS or text messaging communications to clients, prospects, vendors, and project collaborators for business communications, scheduling, and project-related updates.

Consent

By providing your mobile phone number to Maria Cooper Design, you consent to receiving SMS or text messages from us related to our services. Consent is not a condition of engaging our services. You may receive messages regarding:

• Consultation scheduling, confirmations, and reminders
• Project updates, milestone notifications, and document delivery
• Coordination communications with engaged licensed professionals or trade partners
• Account notifications and invoicing communications
• General business correspondence

Message Frequency

Message frequency varies based on the nature of your engagement with Maria Cooper Design. Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation, and no further messages will be sent unless you re-subscribe or provide consent again.

Help

For help or questions about our SMS messaging program, reply HELP to any message, or contact us at support@mariacooperdesign.com.

Carriers & Liability

Carriers are not liable for delayed or undelivered messages. Maria Cooper Design is not responsible for any charges your mobile carrier may impose for sending or receiving text messages.

Mobile Information Privacy

We will not sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties or affiliates for promotional or marketing purposes. Information collected via the SMS program is strictly limited to your phone number, opt-in status, and transactional data necessary for delivering messages.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: